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Refund policy

BOTE wants you to be 100% satisfied with your gear. If you need to return or exchange an item that is not a paddleboard, please fill out our Warranty Claim form, found under the Help menu. Send your items to us via U.S. Mail or your choice of carrier, using the instructions provided. Apparel products must be unworn and unwashed. Other products must be in new condition and in original packaging. All returns and exchanges must be returned within 90 days of purchase.

Attention! Paddleboards cannot be returned or exchanged.