As a service to our customers, BOTE offers flat-rate freight shipping. The rates are as follows:
Any accessories ordered with a solid board order will be shipped freight with the board(s) with no additional charge.
Rates are subject to change without notice. The latest rate will always be available when checking out with a solid board order.
In-stock products will be shipped within an estimated 1-7 business days of placing an order. The freight company will contact you to schedule delivery. Please double-check the shipping contact information provided to ensure that the email address and phone number are accurate. If the freight company is unable to reach you or you are unavailable to receive delivery you may incur additional storage charges. If you have a concern about delivery availability please call us (888.855.4450) upon placing your order to coordinate a different shipping time.
Customer must inspect entire order prior to signing for the delivery. The driver should wait for the Customer to confirm the condition of the product before leaving the delivery location. A damaged box does not always indicate damage to the products, and an undamaged box does not always indicate undamaged products. Customer requirements will be further outlined in the order confirmation email, as well as the email notification indicating that the order has shipped. Please call 888-855-4450 with further questions on this process. Proper documentation is required to receive compensation for damages or replacement product.
BOTE® is not liable to replace the products or file a claim on your behalf if you or person receiving shipment fails to inspect packaging and products for damage or document damages properly prior to signing for or approving the shipment.
We are unable to ship to PO Boxes because the USPS does not allow third party carriers, like UPS and FedEx, to deliver to PO Boxes.
Please contact us at firstname.lastname@example.org or via chat or phone (1-888-855-4450) for FPO and APO shipping.