Orders for AeroBOTEs and accessories totaling over $100 ship free! Excludes Rover Aero. FedEx or UPS ground shipping. Tracking number notification will be sent by email when the order is delivered to the carrier. Delivery in the contiguous United States only.
As a service to our customers, BOTE subsidizes freight shipping costs. Within the contiguous United States the following freight fees apply:
Any accessories ordered with a solid board order will be shipped freight with the board(s) with no additional charge.
Rates are subject to change without notice. Freight shipping fees are higher for delivery locations outside the contiguous United States. The latest rate will always be available when checking out with a solid board order.
Shipping Time: In-stock products will be shipped within an estimated 1-7 business days of placing an order.
Scheduling Freight Deliveries: The freight company will contact you to schedule delivery. Please double-check the shipping contact information provided to ensure that the email address and phone number are accurate. If the freight company is unable to reach you or you are unavailable to receive delivery you may incur additional storage charges. If you have a concern about delivery availability please call us (888.855.4450) upon placing your order to coordinate a different shipping time.
Receiving Freight Deliveries: Customer must inspect entire order prior to signing for the delivery. The driver should wait for the Customer to confirm the condition of the product before leaving the delivery location. A damaged box does not always indicate damage to the products, and an undamaged box does not always indicate undamaged products. Customer requirements will be further outlined in the order confirmation email, as well as the email notification indicating that the order has shipped. Please call 888-855-4450 with further questions on this process. Proper documentation is required to receive compensation for damages or replacement product.
Freight Damage: BOTE is not liable to replace the products or file a claim on your behalf if you or person receiving shipment fails to inspect packaging and products for damage or document damages properly prior to signing for or approving the shipment.
Freight Charges: BOTE subsidizes up to $200 in freight shipping charges. Each freight shipment is individually quoted to minimize costs to our customers. In the event that freight charges to your delivery location exceed this subsidy, we may contact you to amend the delivery location, pay the difference or cancel the order at your discretion.
We are unable to ship to PO Boxes because the USPS does not allow third party carriers, like UPS and FedEx, to deliver to PO Boxes.
Please contact us at firstname.lastname@example.org or via chat or phone (1-888-855-4450) for FPO and APO shipping.