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BOTE Help and Support Center

Help & Support

Call Us


Call toll free to order by phone or for customer support. BOTE Customer Service Representatives are available weekdays from 9 a.m. to 6 p.m. (CST), and weekends from 11 a.m. to 4 p.m. (CST). If you call outside of these hours, leave a message, and we will get back to you as soon as we are able.

Contact Us

Contact us anytime, with any question, idea or problem using our email contact form.

Email Us »

Frequently Asked Questions

View a list of frequently asked questions to find simple answers to common questions.

Frequently Asked Questions »

Maintenance & Care

Check out this handy-dandy resource about how to care for your BOTE, the right way.

Maintenance & Care »

Warranty Registration

Register your BOTE today to take advantage of the BOTE paddle board warranty.

Warranty Registration »

Returns & Exchanges

Need to return or exchange apparel or gear? Start here by completing this form.

Returns & Exchanges »

BOTE Warranty

Take look at the BOTE warranty for paddle boards or file a warranty claim.

Warranty »  File Warranty Claim »

BOTE Retail Stores

Visit a BOTE Retail Store for an immersive, hands-on experience with the world of BOTE. Our knowledgable and friendly staff provide expert advice and assistance.

BOTE Retail Store in Destin, Florida

Destin, FL


383 Harbor Boulevard
Destin, FL 32541

Mon-Sat: 10 a.m. - 6 p.m.
Sun: 11 a.m. - 5 p.m.

BOTE Retail Store in Fort Walton Beach, Florida

Fort Walton Beach, FL


505 Mary Esther Cutoff
Ft. Walton Beach, FL 32548

Mon-Sat: 10 a.m. - 6 p.m.
Sun: 11 a.m. - 5 p.m.



Existng dealers can call this number anytime for help with any BOTE related issue or question. Someone will be available weekdays from 9 a.m. to 5 p.m. (CST).

505 Mary Esther Cutoff
Ft. Walton Beach, FL 32548

Dealer Inquiries

If you would like to become a BOTE Authorized Dealer or Rentor, please fill out this form and someone will get back to you shortly.

Dealer Inquiries »

Donation Requests

To request a donation for a charitable cause, please complete the donation request form.

Donation Requests »